Wednesday 19 June 2024
Featured Property

Cressida Road – £1,200,000

Full Details




Harberton Road

Dear Gary

As 3 months have now passed since we moved into our new house I thought I should send you a much belated thank you for all the hard work you put into selling our house.

Your experience was much appreciated in our situation and I was very appreciative of your calmness when dealing with a collapsing chain and then keeping our purchasers interested until they could sell their house. Plus your licorice all-sorts did lots to calm my nerves on my daily visits to your office!

All in all, you provided a low-key and personal service which resulted in us getting a good price for our house. I don't think I can say much more than that!

Best regards

Erica Scott-Young

Cardinals Way

Dear Gary

Just a quick note to say thank you so much for all your help in selling our house.

When we first embarked on the process, we had heard so many horror stories about Estate Agents from both friends and the press. We were frankly very dubious about the whole business. It was therefore a huge relief to both of us when we found an Estate Agent we felt we could trust completely and who really had our best interests at heart.

Throughout the entire time, we felt that you worked really hard to get the right buyer and the best deal for us. You managed to find a steady stream of viewings in what has been one of the worst periods in house sales for many years an achievement in itself.

You always kept us fully informed of what was going on and gave us really useful feedback on what viewers were saying.

When you found the right buyer, we felt that you managed this superbly gently pushing them forwards and keeping us up to date at all times. On top of that, you also saved us loosing at least 60,000 compared to what another well known firm thought we could hope to realise from the sale.

All in all, your friendly, cheerful advice and genuine honest approach made what could have been, an extremely stressful process, whilst not exactly enjoyable, certainly far from awful!

Thank you again for being one of the good guys and I hope your business goes from strength to strength.

Kind regards

Frances Hipple

Gladsmuir Road

Oct. 2013
I would like to compliment Gary and Ben on the excellent service they provided me in the purchase of my flat. They have been reliable, prompt and trustworthy throughout. On making an offer, I had a positive response within fifteen minutes, and from that time until completion, they did everything to make things run as quickly and smoothly as possible. I would recommend them wholeheartedly.

Thanks and kindest regards

Harberton Rd N19

To Gary & Team

Thank you for all your hard work and especially for all your support during the sale of the house

Best wishes

Jackie & Derek

Whitehall Park

Dear Gary and Ben, what can I say but thank you so so much for all your hard work going above and beyond. Despite my roller coaster purchase and sale and similar emotional disposition you were always there with a positive word and shoulder to cry onliterally! Whilst all around looked bleak on occasion you remained calm and level headed, smoothing the way to what has now been the perfect conclusion. I have already sung your praises to a few people and will happily continue to do so. Whitehall Park is all the better for your Companies office.. Best wishes KW formerly of Whitehall Park

Cheverton Road

Hi Gary,

I know I spoke to you on the phone this morning but just a quick email to again thank you for your services. It has been a pleasure dealing with yourselves at Whitehalls.

Andy and I both question whether that we would have actually achieved this completion had you not been pushing things along at your end as you did throughout the last six months !

We wish both you and your business all the best in the future.

Kind Regards

Alison and Andy

Cressida Road


Thanks very much for a very smooth and easy selling process, and for sorting access for the various specialists. It really is appreciated and I wouldn't hesitate to recommend you to anyone else thinking of selling/buying (and I haven't said that about any of the other estate agents I have used in the past!)


Claire & Steve

St Johns Way N19

September 2014

A massive thank you to Gary and Ben for all the advice, help and support they gave me during the sale of my flat.  From the initial valuation through to completion Whitehalls offered a personal and always professional service.  I would not hesitate to recommend Whitehalls, from their flexibility around fees, their experience and knowledge of the area and the market, through to chasing both solicitors throughout until we completed.  I felt supported at all times and nothing was too much trouble and I am so grateful to them for that.

All the best


Gladsmuir Road

Dear Gary,

I just wanted to say how much we appreciated all the effort you made on our behalf in relation to both sale and purchase - I really do believe you made the difference for us. Your reputation in the area is certainly well deserved...and you can quote me on your website if you so wish!

Hopefully we will see you around since we are, after all, neighbours

Best wishes



Harberton Road

Gary, we wanted to say a big thanks for all the hard work in helping us sell our house. Your patience is admirable and good humour commendable.

It all went amazingly smooth from start to finish, and lucky for us in a relatively short space of time.

We loved living in Harberton Road and were sad to leave.

We wish you luck with Whitehalls, you've certainly cornered the market for a lovely pocket of London.

Warm regards


Cherry Lodge; Cheverton Road

Hi Gary,

Just a quick email to again thank you for your services. It has been a pleasure dealing with yourselves at Whitehalls.

Andy and I both question whether we would have actually achieved this completion had you not been pushing things along at your end as you did throughout the last six months !

We wish both you and your business all the best in the future.

Kind Regards

Alison and Andy

Despard Road

Dear Gary

I never thought this day would come - I am writing a thank you letter to the estate agent!

It has been a pleasure to have you as our agent and would not hesitate in recommending you to others. Your level of customer service is exceptional. We have felt both looked after and as if the matter is in capable hands. I perceive you more as a property ''matchmaker'' - marrying homes to buyers. By knowing the needs/wants of all parties and communicating clearly with all, there has been a happy outcome.

I said I would buy you a bottle of champagne when the house is sold and here it is!

With best wishes to you, and many thanks for your hard work.

Lucy Watkin and family

Harberton Road

Dear Gary,

Many thanks for your stewardship of this sale; it has been a pleasure doing business with you.

Susan G

Rickthorne Road

We had put our property on the market with four agents and I can honestly say that the all round service provided by Whitehalls was leagues ahead of the others.

Not only did Gary keep us reguarly updated with developments, but he showed a genuine enthusiasm for our property and a hunger to get us a sale.

He priced it accurately, whereas two of the other agentshad, we felt, under valued our property and they felt that our eventual sale price was optimistc.

Most importantly Whitehalls suceeded where the others failed and agreed an offer within ten days at a time when the market was fairly slow.

Thank you Gary and Whitehalls for your personable approach, human contact and most importantly, for selling our house!

With kindest regards

James and Sarah Jackman

Gresley Road

Dear Gary

Thank you very much for selling our house so well and so efficiently.

We were very impressed by your knowledge of your client list and the best way to sell our house. We also liked the fact that we always spoke to you in person and so were able to have an immediate answer to any questions.

Altogether a very stress free and satisfactory experience.

John and Sue Worthingtom

Gladsmuir Road - Sealed Bid Probate Sale

Dear Gary

Thank you very much for your sympathetic and successful handling of the sale of my Aunt's property.

As I live so far away you kindly oversaw the property giving me peace of mind and kept me informed every step of the way to completion. I could not have asked for more.

From the outset you were confident you ''knew your market'' and you indeed delivered what you promised - remakably quickly.

I truly appreciated your positive, honest approach and am pleased to recommend your high standard of professional service.

Well done and thank you again

Kind regards

Veronica Bebbington

Dresden Road

Dear Gary,

Thank you so much for helping us make it to the finish line on the sale of our house. You really are the consumate professional, truthful, knowledgable, congenial and superb under pressure! As far as estate agents are concerned you are in a league of your own.

We will highly recommend you to any of our friends looking to buy or sell in the lovely Whitehall Park area. Best of luck to you in your business.

Yours truly,

Lynn Blades & Damian Jones

Miranda Road

Dear Gary

Thank you for valuing our home.

When we come to sell we will be in touch. We were impressed with your professionalism, knowledge and approachability.

With all best wishes

Stephen C

St Johns Villas

Gary we still marvel at the speedy and proficient manner in which you sold our house, you were brilliant...thanks again for that.  Abi & Ric

Hazellville Road N19

Dear Gary and Ben,

Many thanks for all your efforts in selling our flat recently. It's been a real pleasure doing business with you, from the initial valuation and sound advice on setting the asking price through the huge number of viewings you managed to get for the open day and all the way from offer to exchange we've been really impressed with your professionalism, approachability, friendliness and general calm and practicality.

You guys rock!

John and Natasha.

Cheverton Road

Dear Gary

Having sold our house during the most difficult time in the market, we would like to thank you for your professionalism, dedication and persistence.

An Estate Agent unlike any other. It was an absolute pleasure to experience your honest, straightforward, up-beat and charming personality throughout the whole procedure!

We wish Whitehalls all the success in the world. May you go from strength to strength.

Thanks again for selling our home.

Douglas and Natasha Grays


Happy Customer

You are by far the friendliest and most helpful agent in the area. 

Best wishes

Chrissie T

Miranda Road N19

Dear Gary & Ben

A Massive thank you for all your hard work and good nature in selling the flat for us. you've both been a pleasure to do business with throughout and have certainly set a very high benchmark for any future estate agents we encounter! We'd certainly recommend you.

Best wishes

Lucy, Mark and baby Jasmine

Cressida Road

Dear Gary

Pam and I would like to thank you most sincerely for all the help you gave us in the successful sale of the above mentioned property.

The circumstances were not easy the owner in residential care and me having power of attorney, and us living remote from London.

We really needed an agent whom we could trust implicitly to deal with matters in our absence, whilst achieving the best possible result for the owner. Needless to say, you achieved all these expectations to our full satisfaction.

It was very reassuring to know that you were always accessible by telephone, and your cheerful, but professional approach to dealing with any "problems" was much appreciated.

We are indeed indebted to you and would certainly have no hesitation in recommending the services of WHITEHALLS.

Kind regards

Colin and Pam Sitford

St Johns Way

We were very happy with Whitehalls during the sale of our house on St Johns Way it all seemed to go very smoothly from start to finish and Gary was extremely helpful and prompt with all our questions and queries.

Dr Fiona Macleod

Whitehall Park

Dear Gary,

Thank you for your letter of 7th July regarding the successful exchange of contracts between myself and my buyers.

I've never felt a particular sense of achievement at selling a property before, but this time I feel as I have just climbed Everest - with a recession, falling house prices, media hysteria, mad professors and Dickensian solicitors all doing their very best to prevent me from reaching the summit.

I also have never been represented by an estate agent who worked so efficiently and with such tenancity on my behalf and I would like to thank you so much for your patience and determination over the past year.

I always knew successful estate agents had to be good salesmen but I didn't expect to aquire the services of one who could also perform the roles of counsellor and conflict resolution specialist equally impressively.

The next time I hear someone making negative remarks about estate agents, I will tell them that I met a really excellent one once.

I would warmly recommend your services to anyone.

With very best wishes

Alasdair Brown

Dresden Road

Dear Gary

Having just completed our sale, I am writing to thank you for the role you played as our estate agent.

You gave us sensible and professional advice about the market, organised a 'launch day', discussed fully the offers that were made and, after we accepted one, kept us well informed about the progress of the chain.

I believe that we received considerable benefit from your professional services and, in particular, the fact that you are clearly very familiar with the Whitehall park area.

I will be happy to recommend your services to others.

Best wishes

David Schiff


Gresley Road

March 2011 via email
Hi Gary,

Just to say many thanks for all your hard work and the successful sale of our property.

As you know, we handed the baton over to you after a well known Highgate Village estate agent failed to sell our property.

I'm so glad we did, as you soon found us a buyer.

The difference was clear when we watched you talk to potential customers viewing our house. You showed great professionalism and an amiable character that buyers warmed to. We found that your intimate knowledge of our property and the area was something which was lacking from other agents.

We had some very tense negotiations just before exchange of contracts, but you remained cool, calm and collected and were always available at the end of the telephone, even on that weekend you had flu!

It's been a pleasure dealing with you and we wish you well in your business for many years to come.

Best Regards

Simon & Amanda




Letters will be copied and uploaded  verbatim, so comments both

positive and negative (unlikely we hope) will be available for all to read.


Harberton Road

We decided to use Whitehalls because we felt that as a firm focused on the Whitehall Park Conservation Area, they would work harder on our behalf to sell a property in N19 than an Agent from Highgate or Crouch End. We were also impressed by Whitehalls' commercial fee proposals.

In finding a potential buyer for our house, and then converting potential interest into a firm offer and a successful exchange of contract, Whitehalls have worked tirelessly. Gary Rosenthal  also demonstrated great depths of patience and good nature when dealing with the inevitable hiccups and hurdles that occur in any property chain.

We would wholeheartedly recommend anyone thinking of selling their property in the Whitehall Park Area to use Gary Rosenthal at Whitehalls.

J Wells

Miranda Road

July 2012:

Dear Gary

A very big thank you for everything you did to make our house sale smooth and as stress free as possible.

I will recommend you for so many reasons.

There was never any sense pressure or obligation and you were always polite and patient and did your best to fit in with our busy lives.

I felt I could totally trust you and you were always the perfect gentleman. No wonder you have such a good reputation in the area.

We are now very happy in our new home thanks to you

I hope our paths will cross again soon, as we have many friends in the area. Its not often people would think that about an estate agent!!

Thank you again

Caroline and Oliver

(formerly of Miranda Road N19)