Thursday 25 July 2024
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Privacy Policy

This website is provided by Whitehalls. We take the privacy of our website users and the security of their personal information very seriously.

The purpose of this Privacy Policy is to set out the principles governing our use of the personal information which you give to us, or we obtain about you, via the web. By using this website, or (where applicable) by registering as a user of the on-line services which we provide, you agree to this use. We ask you to read this Privacy Policy carefully. Any dispute which may arise over privacy will be subject to this policy, any fair processing notice given to you and the provisions of English law.

We may change our Privacy Policy from time to time. Therefore, we ask you to check this Privacy Policy occasionally to ensure that you are aware of the most recent version which will apply from the time you access this website. We will of course notify you of any changes where we are required to do so.

Description of the information we collect and how we use it

1 Aggregate Information

In common with many commercial organisations we monitor the use of this website by collecting aggregate information through the use of cookies (see below). Typically, we collect information about the number of visitors to the website, to each web page and the originating domain name of the visitor\'s Internet Service Provider. This information is used to understand the visitor\'s use of the website and may be shared with other companies within the Group and with other third parties.

2 Personal Information

If you are required to register in order to use this website or to otherwise complete an on-line application form (eg to obtain e-mail updates) then we will collect personally identifiable information about you, such as your name, e-mail address, country of residence and other information which you voluntarily submit.

We intend to continue improving the content and functionality of our website. Therefore, we may collect information about how you in particular use this website through the use of cookies (and other similar technologies) (see below). We may also monitor customer traffic patterns and site usage to help us to improve the design and layout of our site, personalise your experience by tailoring the content you see thus optimising your user experience.

We may also perform statistical analysis on our members\' accounts to determine, among other things, how many of them are active, how frequently they are used and how many of our other websites you are registered with.

We may also, occasionally, receive information about you from other sources (such as third parties or other companies within the Group) which we will add to the information which we already hold about you in order to help us improve and personalise our service to you.

Opting out of further communications from us

If you have elected to receive information about our services, and you wish to opt out of receiving such information, then you can do so by sending an e-mail to info@whitehalls.co.uk. You should clearly state on all communications: your name and address.

How we protect your information

We have in place appropriate security policies which are intended to ensure, as far as possible, the security and integrity of all our information, including your personal information.

Use of cookies

Below is a summary of our use of cookies, for a fuller explanation of what a cookie is please visit - http://www.aboutcookies.org

In general terms, cookies are small text files which are sent to your web browser and stored on your computer\'s hard disk. Cookies act as a memory for a website, allowing that website to remember your computer on your return visits. This is particularly important for websites that require you to sign in as it speeds up your access. We use both session cookies (which exist only until you close your web browser) and persistent cookies (which exist for a longer, specified period of time).

The majority of web browsers accept cookies, but you can usually change the web browser\'s settings to refuse new cookies, disable existing ones or simply let you know when new ones are sent to your hard disk. However, please be aware that, if you refuse or disable cookies, some of the website\'s functionality may be lost.

Other information

You should note that if our business (or any part of it) is sold or transferred at any time, the information we hold may form part of the assets transferred although it will still only be used in accordance with this Privacy Policy.

For quality control and training purposes, we may monitor or record your communications with us.

How to contact us

If your personal details change, if you change your mind about any of your marketing preferences or have any feedback and questions on this Privacy Policy please send an e-mail to info@whitehalls.co.uk.